Luna AI — Your Beauty Business Assistant
Your 24/7 AI Assistant for Services, Clients, Appointments, and Business Growth
Luna is Beautywise's AI-powered beauty assistant. It advises on service pricing, client management, appointment scheduling, beauty trends, and growing your beauty business — available anytime from your Beautywise dashboard.
Grow your beauty business smarter. Luna adapts to your services, your clients, and your goals — from a solo nail technician to a multi-service salon professional.
Quick Access: Go to Luna from your dashboard sidebar to start a session instantly.
What Is Luna?
Luna is Beautywise's built-in AI beauty assistant — a conversational tool that helps you price services, attract clients, manage appointments, and stay ahead of beauty trends. It's available 24/7 from your dashboard with a free tier (10 questions/day) and a Pro upgrade option (£15/month for unlimited access).
- Advises on service pricing, packages, and competitive positioning
- Helps attract and retain clients with marketing copy and referral strategies
- Guides appointment management and scheduling best practices
- Shares beauty trend insights and inspiration for your service menu
- Supports business operations and platform feature guidance
Who Is Luna For?
| Role | How Luna Helps |
|---|---|
| Beauty Professionals | Pricing, client acquisition, appointment optimisation, marketing copy, trend insights |
| Clients | Finding the right professional, preparing for appointments, aftercare guidance |
| Agents | Growing a professional referral network on Beautywise |
Luna vs Lexi: Luna is your beauty business assistant — it helps with pricing, clients, trends, and growth. Lexi is your platform assistant — it helps with bookings, payments, referrals, and navigating Beautywise.
What You Can Ask Luna
Service Pricing:
- "How should I price a full-set lash extension in South London?"
- "What's a competitive rate for a 90-minute facial in a home studio?"
- "How do I structure a loyalty package for regular clients?"
Service Menu:
- "What services should I add to complement my nail art offering?"
- "How do I describe a hybrid manicure in a way that converts bookings?"
- "Should I offer a student discount? What are the pros and cons?"
Client Acquisition:
- "How do I get my first 10 clients as a new beauty professional?"
- "What's the most effective way to ask happy clients for a referral?"
- "Help me write a welcome message for a new client before their first appointment"
Client Retention:
- "My client hasn't rebooked in 2 months — how do I re-engage them?"
- "How do I handle a client who's always late without damaging the relationship?"
- "What's a good cancellation policy for a beauty professional?"
Scheduling:
- "How much buffer time should I leave between appointments for lash fills?"
- "My schedule has too many gaps — how do I fill them efficiently?"
- "What's the best way to handle a last-minute cancellation?"
No-Shows:
- "How do I write a no-show policy that's firm but still warm?"
- "Should I take deposits? What amount works for beauty services?"
- "A client no-showed twice — how do I handle this professionally?"
Social Media:
- "Write a before-and-after caption for an Instagram lash transformation"
- "What should I post on TikTok to attract local beauty clients?"
- "How often should I post on social media for my beauty business?"
Business Growth:
- "How do I upsell aftercare products to clients without feeling pushy?"
- "What beauty certifications add the most value to a professional's profile?"
- "How do I transition from home-based to renting a salon chair?"
Luna Pro Subscription
Free Tier
Everyone gets Luna with a generous free allowance:
| Feature | Free Tier |
|---|---|
| Questions | 10 per day (rolling 24h window) |
| Features | Full conversational access — pricing, clients, trends, marketing |
Luna Pro — £15/month
Upgrade to Luna Pro for unlimited beauty guidance:
| Feature | Luna Pro |
|---|---|
| Questions | 5,000 per month (~167/day) |
| Features | Extended session history, priority responses, advanced business guidance |
No trial period. Luna's free tier lets you experience the assistant before upgrading. When you're ready for unlimited access, upgrade from the Billing page.
Managing Your Subscription
Go to Billing to:
- View your current tier
- Upgrade to Luna Pro
- Manage payment methods
- Cancel or reactivate subscription
Tips for Best Results
- Be specific about your situation. "I do lash extensions in a home studio in Manchester, charging £65 for a full set" gets far better advice than "I do lashes"
- Ask for copy, not just advice. Luna can write your listing description, Instagram caption, or client message directly
- Use it for client dilemmas. Stuck on how to handle a difficult client situation? Describe it and ask Luna
- Iterate. Ask Luna to refine its suggestions — "make it warmer" or "shorter, for a text message"
- Ask about trends. Luna follows beauty industry developments and can help you decide which trends fit your brand
Quick Links
- Luna Chat — Start a beauty business conversation
- Bookings — Your appointment schedule
- Listings — Your service offerings
- Billing — Manage Luna Pro subscription
- Lexi — Platform help (bookings, payments, referrals)
Ready to grow your beauty business? Go to Luna, describe your services and goals, and ask for pricing advice, a client message, or trend insights. Luna is your always-on beauty business partner.